R-25-2014-K10-HWK

I needed some parts and had to replace 1 lower control arm and their customer service is great. Helped with answering my questions and got parts shipped quickly.

Every product I have received from them has been nothing short of fantastic. Korby in Customer service went above and beyond to help me fix my own mistake. I cannot reccomend them enough.

I want to take the time to share my experience with Core 4x4. I have a 2004 Jeep Wrangler and was looking to upgrade some suspension parts. I went with Core 4x4 upper & lower adjustable control arms and a front adjustable track bar. Everything arrived quickly, and right out of the box I was impressed with the quality and craftsmanship. I had a few questions during installation (measurements and torque specs), and I spoke with Korby on a couple of occasions. Not only did he send me detailed instructions, but he also shared an installation video specific to the part and vehicle I was working on, something you don’t get from many companies. The control arms fit perfectly, look great, and perform exactly as I hoped. I did run into an issue with the front track bar touching the front diff. When I reached out, Korby had me send pictures and then immediately offered two solutions: his bar guy could make a different bend and send it out to me, or I could get a full refund. His response honestly blew me away. As much as I wanted to run the Core 4x4 track bar, I chose the refund. Korby sent me a prepaid shipping label right away, no hassle. My experience with Core 4x4 has been excellent. Korby was extremely understanding, communicative, and helpful every step of the way. The parts I received were high quality, and the customer service was second to none. I would absolutely recommend Core 4x4 10 out of 10 times and will be using them again. Just a great American company with awesome people who truly care about their customers. Thank you Korby, and thank you Core 4x4!

After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana

I don’t write reviews often, but Core 4x4 absolutely earned this one. I recently ordered leaf spring mounts and realized after the fact that I messed up my order. Totally my mistake. Instead of giving me the runaround or pointing at a return policy, Core 4x4 emailed me back and forth, worked through exactly what I was doing with my build, and made sure I ended up with the correct parts. That kind of customer service is rare these days — especially in the off-road world where a lot of companies stop caring once the order is placed. The parts themselves are exactly what you hope for: solid, well-made, confidence-inspiring hardware that looks like it belongs under a vehicle that actually gets used. You can tell these are designed by people who understand suspension geometry and real-world abuse, not just CAD screenshots. Mistakes happen — especially on custom or modified builds — and Core 4x4 handled mine like pros. Fast responses, clear communication, and a genuine effort to help me get it right. If you’re on the fence: don’t be. Core 4x4 is the kind of company you want backing your build — the kind that treats customers like fellow enthusiasts, not order numbers.

First off, I wish I knew about them sooner. The customer service is top tier. The response time is about 30 min no waiting 1-3 days to get a response. The parts are heavy-duty and look amazing. The packaging is perfect, I can't wait to hit some trails. Thanks Core4x4

Great product, excellent customer service. I mistakingly ordered a track bar for the wrong year model and Korby helped me out by sending me the correct part that I needed no questions asked. I highly recommend.